Contact Details
Sandra Vallis
Highdown Farm,
Bradninch,
Exeter,
Devon, EX5 4LJ
Email: svallis@highdownfarm.co.uk
Phone: 01392 881028 Mobile: 07739 765510
BOOKING
WAYS YOU CAN BOOK YOUR STAY A booking can be made using a cheque, Bank transfer or credit/debit card via the on-line booking system.
If you prefer, you can book by telephone.
The booking will be held for 5 days working days until we we have received your deposit/full payment and booking form.
(click here for booking form)
DEPOSIT A
20% deposit is required at the time of booking, the balance due six
weeks before arrival. If the booking is
made less than six weeks in advance, the full amount will be taken at
the
time of booking. A booking form must also be completed and
sent by
post or email.
Non-payment by the due date will be treated as a cancellation.
PROVISIONAL BOOKINGS will be held for 5 working days and confirmed once the deposit or full payment and booking form have been received. If these have not been received within this time, the provisional booking will be cancelled without notice.
CANCELLATION In the event of
cancellation, please advise us immediately. We will attempt to re-let
the property and return your payment, less a handling charge of £25.00
per cottage. If we are unable to
re-let all monies will be forfeited.
ARRIVAL AND DEPARTURE Unless otherwise agreed, the
cottages are available from 3.00pm on the day of arrival to 10.00am on
the day of departure.
PETS Unfortunately
we are unable to accommodate pets
GUEST NUMBERS The number of people occupying a cottage must not exceed the number stated without written approval from Highdown Farm.
CLEANING, DAMAGE, BREAKAGES The cottages should be left clean and in the same good condition as found. Any breakages should be reported and we reserve the right to charge for any non-trivial damage.
CANCELLATION BY US In the unlikely event of your cottage being unavailable for reasons beyond our control, e.g. fire damage, we will endeavour to find similar alternative accommodation or give a complete refund. No further liability will be accepted.
LIABILITY The use of accommodation and amenities including the farm, gardens, play area and grounds is entirely at the Hirers's risk and no responsibility can be accepted for injury, loss or damage to the Hirer or the Hirer's companions or guests. When visiting the farm and animals, children must be supervised at all times. Please ensure that hands are washed thoroughly after the visit.
