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Booking Conditions - Keep for reference

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A booking can be made in two ways:-

By Cheque - Please email or phone first to check availability and confirm your booking.  Send a 20% deposit along with the booking form within seven days in order to secure the booking.  The balance will be due six weeks before the arrival date.  Non-payment by the due date will be treated as a cancellation.
If the booking is made less than six weeks in advance, the full amount will be due at the time of booking. 

On-Line - using a credit or debit card.  The total amount is due in full at the time of booking when using this method.

CANCELLATION In the event of cancellation, please advise us immediately. We will attempt to re-let the property and return your payment, less a handling charge of £25.00 per cottage. If we are unable to re-let all monies will be forfeited.

ARRIVAL AND DEPARTURE The cottages are available from 3.00pm on the day of arrival to 10.00am on the day of departure.

PETS  Unfortunately we are unable to accommodate pets

GUEST NUMBERS The number of people occupying a cottage must not exceed the number stated without written approval from Highdown Farm.

CLEANING, DAMAGE, BREAKAGES The cottages should be left clean and in the same good condition as found. Any breakages should be reported and we reserve the right to charge for any non-trivial damage.

In the unlikely event of your cottage being unavailable for reasons beyond our control, e.g. fire damage, we will endeavour to find similar alternative accommodation or give a complete refund. No further liability will be accepted.

The use of accommodation and amenities including the farm, gardens and grounds is entirely at the Hirers's risk and no responsibility can be accepted for injury, loss or damage to the Hirer or the Hirer's companions or guests.

If you have any concerns or special needs don't hesitate to contact us. We want you to enjoy your stay and look forward to welcoming you. Booking Form